FAQ

I just purchased, but cannot remember my members access details
Your login details have also been instantly emailed to you in your members welcome email. 

Please check that the email is not spam blocked or in your junk mail folder. When you do locate it, add the email address to your ‘safe senders’ list!

What is your returns procedure?
For digital orders, we have a sixty day money back guarantee. For physical purchases, we accept returns up to sixty days of your purchase date. All returns must be sent to Vervante Returns, 400 North Geneva Road, STE C, Lindon, UT 84042.

How long will it take for my order to arrive?
Digital orders are delivered immediately after purchase, and are also sent via email to you. You may like to check your spam folder to ensure your login details have not been emailed there. 

Physical orders will be processed in three to five business days.

Your package will be entrusted with USPS and can take up to 21 days and you will receive a shipping notification once your package has been dispatched which will have your tracking number.

What does it cost to ship my order?
For all US purchases the shipping and handling prices are $8.25, for all Canadian order $14 and international purchases $25.